Membership
Basic
$100/mo
No Setup Fee
Custom Home Health Dashboard: Real-time visibility into your home’s condition with our proprietary Home Health Score.
Initial Home Strategy Session: A 1-on-1 virtual meeting with your dedicated Home QB to personalize your maintenance roadmap.
InspectIQ™ Smart Analysis: Turn your home inspection reports into a structured, actionable digital maintenance plan.
The Home Vault: Secure digital storage for appliance manuals, paint colors, filter sizes, and warranty documents.
Vetted Vendor Network: Instant access to our "Beyond Handy" directory of licensed, bonded, and secret-shopper-vetted professionals.
Curated Maintenance Checklists: Automated monthly reminders tailored to your home’s specific systems and appliances.
Simplified Service Scheduling: Use the app to request help or book contractors with a single tap.
Home Financial Insights: Track your property value, equity, and neighborhood market trends in one place.
Priority Email Support: Direct access to our team for maintenance advice and vendor recommendations.
No Setup Fee: Get started today with zero upfront costs.
Plus
$250/mo
+ $500 Initial Account Setup
Everything in the Basic Plan, PLUS:
The "Home QB" Concierge: A dedicated expert who manages your home’s maintenance, sources multiple bids, and handles all vendor communication.
Semi-Annual "Health Care" Visits: Two 2-hour on-site technician visits per year to perform critical preventative maintenance (filters, batteries, coil cleaning, etc.)
Comprehensive On-Site Audit: A deep-dive physical inspection of your home’s systems to build your initial 12-month maintenance roadmap.
Priority 24/7 Support: Skip the queue with a direct line to our emergency support team for immediate troubleshooting.
Active Project Management: We don’t just find the vendor; we manage the schedule and follow up to ensure the work meets our "Gold Standard."
Vendor Accountability Guarantee: We handle the "hard conversations" with contractors and ensure warranties are honored.
Member Pricing: Exclusive, pre-negotiated rates from our vendor network that often save you more than the cost of the subscription.
Seasonal Home Prep: Proactive winterization and spring-ready services scheduled automatically to prevent weather-related emergencies.
The "Key-Holder" Service: (Optional) Secure lockbox management so we can oversee repairs even when you aren't home.
The Home Concierge (QB) Responsibilities
1. Predictive Maintenance
The QB doesn't wait for things to break.
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Preventative Audits: Performing bi-annual walkthroughs to catch the "silent killers" like slow leaks, failing HVAC capacitors, or roof moss.
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The Digital Log: Maintaining a "Carfax for the Home" that tracks every filter change, service date, and warranty.
2. Vendor Management
The QB acts as the single point of contact for all home services.
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Sourcing: Hand-picking the top 5% of vetted local tradespeople.
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Coordination: Managing the keys, scheduling the work, and overseeing the quality of the finish.
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Quality Control: Reviewing every invoice and job completion before the homeowner sees it.
3. White-Glove Communication
The QB is a high-level communicator who provides "executive summaries" rather than "to-do lists."
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Frictionless Reporting: Sending a simple weekly text or app notification: "HVAC serviced, gutters cleared, landscaping refreshed. No action needed from you."
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Home Prep for Sale: Coordinating a "Listing Sprint" for Realtors to ensure the home is show-ready in record time.
Membership Includes
Comprehensive 100 Point Inspection Audit
The $500 upfront cost covers our 100-point home inspection audit by a highly experienced home inpsector, expert review and recommendations, and account setup with 365 access to your personalized home health account via our partners websites or direct here at homeFAQs.io + reminders and emails. Monthly recurring charges include handyman hours (see tiers), and concierge phone, email, text, and chat customer care.
Safety & Security (15 Points)
Plumbing & Water Defense (20 Points)
Electrical & Lighting (15 Points)
HVAC & Energy Efficiency (15 Points)
Structure, Doors & Windows (20 Points)
Smart Home & Tech (15 Points)
A Home Health Audit from HomeFAQS is a comprehensive, room-by-room diagnostic checkup of your property. Much like a physical exam for your body, this audit identifies minor issues before they turn into expensive repairs, ensures all systems are running efficiently, and prioritizes safety for your family.
Here is a breakdown of what a Home Health Audit typically covers:
1. Safety & Security Check The auditor ensures your home’s primary defense systems are functional.
- Smoke & Carbon Monoxide Detectors: Testing units and replacing batteries.
- Fire Extinguishers: Checking expiration dates and pressure gauges.
- Lighting: Inspecting exterior security lights and interior path lighting.
- Child/Pet Safety: Identifying loose cabinet latches, unanchored furniture, or exposed outlets.
2. Energy Efficiency & Building Envelope This phase focuses on keeping the "good air" in and the "bad air" out.
- Weatherstripping: Checking for gaps around doors and windows.
- Caulking: Inspecting seals in wet areas (bathrooms/kitchens) and exterior joints.
- Insulation & Filters: Verifying HVAC filter cleanliness and checking for obvious drafts near vents.
3. Plumbing & Moisture Control Water is the leading cause of home damage. The audit looks for "silent" leaks.
- Leak Detection: Inspecting under sinks, around toilets, and at the water heater base.
- Drain Performance: Testing the speed of drainage in showers and tubs to catch early clogs.
- Exterior Drainage: Checking that gutters are clear and downspouts are directing water away from the foundation.
4. Electrical & Smart Home Health Ensuring your home’s power and connectivity are stable.
- Outlet Testing: Checking for loose "plugs" or non-working GFCIs in kitchens and baths.
- Appliance Check: Listening for unusual noises in fans and inspecting visible dryer vent connections.
- Connectivity: Testing Wi-Fi dead zones or smart device responsiveness.
5. Structural & Cosmetic Integrity Small cracks or loose hardware can lead to larger mechanical failures.
- Hardware Check: Tightening loose door handles, cabinet hinges, and towel racks.
- Wall/Ceiling Inspection: Identifying new drywall cracks or signs of ceiling moisture.
- Deck & Patio: Checking for loose boards or masonry issues that could cause trips.
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